The most common reason why a letter signature does not load is because the image does not fit the necessary criteria.  The image may be too large or of the wrong format.

The image must be under 1 Mb and we only accept gif, png, and jpg format.

To verify if your image fits our criteria you will need to view the properties of your image.

Viewing an image's properties can be different depending on your computers make, model, and operating system.
If you do not know how to view your images properties, search the internet for the information.

There are also websites and programs available to assist with resizing and formatting your image.

(Some examples include: Pixlr, Gimp, and Getpaint.)

Thank you for reading this article. We hope we were able to help!

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