No matter where you source your data it will not be 100% accurate 100% of the time and there will be some leads that will be missing contact information. A lead may be generated without a phone number or without an email address. As long as there is one way to communicate to the lead the lead is still viable. Of course, we pay our over 20 data providers to continually reach to collect updated and accurate contact information in order for you to nurture your leads through a multi-channel process.
Purpose: Because we understand the need to obtain contact information we have made it available for our users to personally request more data from our data providers. Upon our users personal request for more data, the data providers will search for updates on a case by case basis.
1. Locate the Lead that you wish to refresh.
2. Click on the lead's name and it will pull up their profile.
3. Locate the 'Contact' module on the left-hand side.
4. Click on the 'Request More Data' button.
We will scan our data providers for more contact information. It will take about 3 to 5 seconds to populate the updated contact info into the profile if there are any updates available.
After requesting for more info the button will indicate that the request has been processed.
Thank you for reading this article. We hope we were able to help!
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